Privacy Policy

Last updated: 2 October 2026
The Creators Guild (“TCG”, “we”, “us” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices available to you when you interact with our website, advertisements, social media, forms, or contact us directly.

  1. Information We May Collect
    Depending on how you interact with us, we may collect information such as:
    • Your name
    • Email address
    • Phone number
    • Company or brand name
    • Job title or role
    • Project requirements or brief
    • Approximate project budget
    • Preferred project timeline
    • Information you voluntarily submit through website forms or Meta/Instagram lead forms
    • Messages or information you share with us through email, WhatsApp, Instagram, LinkedIn or other communication channels
    • Basic technical information such as browser type, device information, IP address and website activity where analytics or advertising tools are used
    We only ask for information that is relevant to understanding your enquiry, communicating with you or improving our services.

  2. How We Use Your Information
    We may use the information we collect to:
    • Respond to enquiries
    • Understand your project requirements
    • Contact you regarding a potential project or collaboration
    • Prepare proposals, estimates, presentations or recommendations
    • Arrange calls or meetings
    • Provide our design, strategy, technology, spatial, product or related services
    • Improve our website and user experience
    • Understand the performance of our advertising and marketing
    • Maintain internal business records
    • Send relevant updates or communications where you have chosen to receive them
    • Comply with applicable legal or regulatory requirements
    We do not sell your personal information.

  3. Meta, Instagram and Other Lead Forms
    TCG may run advertisements on platforms such as Instagram and Facebook that allow you to submit your details through an Instant Form or Lead Form.
    When you submit such a form, the information you provide may be shared with TCG through Meta’s advertising tools.
    This may include information such as your:
    • Name
    • Email address
    • Phone number
    • Company or brand
    • Project requirements
    • Budget range
    • Project timeline
    We use this information only to understand your enquiry and contact you regarding relevant TCG services or potential collaborations.
    Your interaction with Meta, Instagram and Facebook is also subject to the privacy policies and terms of those platforms.

  4. Cookies, Analytics and Advertising
    Our website may use cookies, analytics tools, advertising technologies or similar technologies to understand how visitors interact with the website and to improve our marketing.
    These technologies may collect information such as:
    • Pages visited
    • Time spent on the website
    • Device or browser type
    • Referral source
    • General interaction with the website
    We may also use advertising tools such as the Meta Pixel or similar technologies to measure campaign performance, build audiences and understand how people interact with our advertisements.
    Where required, consent or other appropriate controls may be provided for such technologies.

  5. How We Share Information
    We may share limited personal information with trusted service providers where necessary to operate our business, such as:
    • Website hosting providers
    • Email and communication tools
    • Advertising platforms
    • Analytics providers
    • Cloud-storage services
    • CRM or lead-management systems
    • Professional advisers or service partners
    These providers may process information only to the extent required to provide their services to us.
    We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

  6. How Long We Keep Your Information
    We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
    For example, enquiry and project information may be retained so that we can:
    • Respond to your request
    • Maintain a record of past conversations or proposals
    • Manage ongoing or potential business relationships
    • Meet legal, accounting or contractual requirements
    When personal information is no longer reasonably required, we may delete or anonymise it.

  7. Your Choices and Rights
    You may contact us if you wish to:
    • Know what personal information we hold about you
    • Correct inaccurate information
    • Request deletion of information where applicable
    • Withdraw consent for communications or processing based on consent
    • Ask us to stop sending marketing communications
    • Raise a question or concern about how your information is being handled
    Where processing is based on consent, Indian data-protection law provides that consent should be informed, specific and capable of being withdrawn. MeitY
    You can contact us using the details provided below.

  8. Data Security
    We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.
    However, no website, email system or online transmission can be guaranteed to be completely secure.

  9. Third-Party Links
    Our website may contain links to external websites, social-media platforms or third-party services.
    TCG is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

  10. Children’s Privacy
    Our services are intended primarily for businesses, founders, professionals and organisations.
    We do not knowingly seek to collect personal information from children for marketing or business-development purposes.

  11. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our services, technologies or legal requirements.
    The latest version will always be published on this page along with the date of the most recent update.

  12. Contact Us
    For questions, requests or concerns regarding this Privacy Policy or your personal information, contact:
    The Creators Guild
    Gurugram, Haryana, India
    Email: partner@tcg.net.in
    Website: tcg.net.in

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